Enquiry Now

Why Choose Aquila CRM for Your Business

Aquila CRM is designed to simplify and enhance every aspect of your business operations. By improving customer relationship management, streamlining processes, and providing insightful reports, Aquila CRM ensures that your business runs smoothly and efficiently.

Sales Module

Service Module

Complaint Module

  • Complaint Reception

    Receive complaints via WhatsApp, website, or manual entry.

  • Allocation

    Assign service calls based on skill sets for efficient resolution.

  • Alerts

    Get real-time notifications for complaint registration, updates, and closure.

  • Online Tracking

    Customers can track their complaint status online with a unique ID.

Annual Maintenance Contract (AMC) Module

  • AMC Target vs Achievement

    Track AMC targets and real-time achievements to ensure timely actions.

  • Service Contracts

    Receive alerts for contract renewals to avoid revenue loss.

  • Cost Analysis

    Monitor the cost-effectiveness of running AMCs and eliminate non-viable contracts.

  • Cash Flow

    Get a comprehensive view of future revenue sources with drill-down capabilities.

Installation Module

  • Manage product installations

    Manage product installations with detailed tracking of schedules, locations, and resources for seamless delivery.

  • Allocation

    Consider engineer workload, skill set, and site location before assigning installations.

  • Pre-Installation Check

    Identify sites that require pre-installation work.

  • Installation History

    Track the complete history of visits and follow-ups.

  • Status Check

    Management can monitor the status of installations, segregated by location or skill set.

Preventive Maintenance Module

  • Schedule and monitor maintenance

    Schedule and monitor maintenance tasks to prevent breakdowns and delays.

  • Service Record

    Get a 360° view of customer service history to optimize contracts.

  • Spare Analysis

    Identify high-demand spares and create a production strategy.

  • Advance Day Planner

    Engineers can plan and receive reminders for service visits.

  • Service Data

    Comprehensive service data is available for both management and employees, enhancing accountability.

Aquila CRM Mobile App Features

Available for both Android and iOS, the Aquila CRM mobile app keeps you connected on the go. Key features include:

Third-Party Software Integration

Aquila CRM integrates seamlessly with third-party platforms like Facebook, Instagram, WhatsApp, LinkedIn, Indiamart, Tradeindia, Justdial, and your company website, enabling centralized data management for enhanced customer interaction.

Red Leaf Softwares And Services LLP